Skip to main content

Danim : user guide

Deliver your messages like a pro

Contact Us ✍🏽
Problem solving

I can’t import my video from my AndroidWhen you try to embed a video into your template, do you see an error message at the top right of your screen saying "Unsupported Video" ?
I can’t import my video from my iPhoneWhen you try to embed a video into your template, do you see an error message at the top right of your screen saying "Unsupported Video" ?
Site under maintenanceYou encounter the message "Site Under Maintenance", which can result in the loss of your unsaved work
Error message : "The file extension (mp4) is not allowedYou clicked on the grey background to import a video, but it wasn’t accepted
Error message : "The file extension (jpeg) is not allowed"You clicked on the grey background to import a photo, but it wasn’t accepted
Error message : "You cannot share content in private mode."When you try to share your creation on social media, you see that message ?
My post wasn’t published as scheduledThe golden rule is : one tab per network !
My layout changes when I publish from DanimAre you writing your post text with ChatGPT but not getting the expected result ?
I received a message from a Social Network about a Copyright claim on the music in my videoNo need to worry : all the tracks used by Danim are covered by a license provided by our music partner, Soundstripe.
My imported videos are not loading or are very slow to load on DanimIf you're experiencing this issue, it's likely because your video files are too large.
My text exceeds the recommended character limitFor readability reasons, a maximum character limit may be recommended in text fields.
My video doesn’t play automatically on social mediaTo publish your video, first download it to your computer or mobile device, then upload it to your preferred platform.
My file is corrupted / not recognizedA corrupted file means the file is damaged and cannot be used. You can try using a file converter to fix this issue.