Problem solving
By Antonia1 author11 articles
- I can’t import my video from my AndroidWhen you try to embed a video into your template, do you see an error message at the top right of your screen saying "Unsupported Video" ?
- I can’t import my video from my iPhoneWhen you try to embed a video into your template, do you see an error message at the top right of your screen saying "Unsupported Video" ?
- Site under maintenanceYou encounter the message "Site Under Maintenance", which can result in the loss of your unsaved work
- Error message : "The file extension (mp4) is not allowedYou clicked on the grey background to import a video, but it wasn’t accepted
- Error message : "The file extension (jpeg) is not allowed"You clicked on the grey background to import a photo, but it wasn’t accepted
- Error message : "You cannot share content in private mode."When you try to share your creation on social media, you see that message ?
- My post wasn’t published as scheduledThe golden rule is : one tab per network !
- My layout changes when I publish from DanimAre you writing your post text with ChatGPT but not getting the expected result ?
- I received a message from a Social Network about a Copyright claim on the music in my videoNo need to worry : all the tracks used by Danim are covered by a license provided by our music partner, Soundstripe.
- My video doesn’t play automatically on social mediaTo publish your video, first download it to your computer or mobile device, then upload it to your preferred platform.
- My file is corrupted / not recognizedA corrupted file means the file is damaged and cannot be used. You can try using a file converter to fix this issue.