If you receive a copyright claim from a social network regarding one of your videos, please contact our support team at [email protected] with the following information :
Screenshots of the messages from the social network related to the claim.
The title of the video in question, or any details that can help us identify it.
Once we receive this information, our team will reach out to Soundstripe to obtain an official document confirming your right to use the music. We will then send this document to you so you can dispute the claim with the social network.
Please send us this information promptly to help us process your request as quickly as possible.