Danim

If your file is not recognized, try converting it to a different format before importing it.

The recommended formats are .png, .jpg, and .jpeg.

For iPhone users, we recommend converting .HEIC files to .jpg.

You can easily do this using an online tool like<a href="https://tinywow.com/image/heic-to-jpg" rel="nofollow noopener noreferrer" target="_blank"> this one</a>.

If your video is not recognized, try converting it using an online tool like <a href="https://video-converter.com/" rel="nofollow noopener noreferrer" target="_blank">this one</a>.

If the issue persists, please contact our support team, and we’ll be happy to assist you : <a href="mailto:support@danim.com" rel="nofollow noopener noreferrer" target="_blank">support</a><a href="mailto:support@danim.com" rel="nofollow noopener noreferrer" target="_blank">.</a>

A corrupted file means the file is damaged and cannot be used. You can try using a file converter to fix this issue.

My file is corrupted / not recognized

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My file is corrupted / not recognized

For images :

For videos :

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