In brief
The Payments and Billing section lets you:
view the main information about your subscription: plan, key dates and price.
access your invoice history at any time.
check or update your payment method.
upgrade your subscription to a higher plan in a few clicks.
Before you start 🎯
Before you start, make sure you are logged in to your Danim account.
You can access the Payments and Billing section from Settings, in the left side menu.
Note: you cannot downgrade to a lower plan directly from Danim. Contact support; the change will take effect at the end of your subscription period.
From this section, you can also view and download your invoices if you need them.
How to view my invoices
Step 1: Go to the Payments and Billing section
From your Danim dashboard:
Log in to your Danim account.
Click Settings.
On the settings page, go to the Payments and Billing section.
Step 2: View your subscription information
In the Payments and Billing section, you will find the main information about your subscription, including:
your current plan: Essential, Premium or Elite
the date of your next invoice
the end date of your annual subscription
the renewal date of your subscription
the updated price of your subscription, depending on your situation
The renewal date is the date on which your annual subscription is renewed, unless a cancellation request has been made beforehand.
Step 3: View your invoices
You can view your invoice history at any time from this same page.
To do this:
In the Payments and Billing section, click the Invoices button.
Open the list of your invoices.
Download the invoices you need.
Step 4: Check or change your payment method
From the Payments and Billing page, you can also check and update your payment method.
To change your payment information:
Click Payment method
Click Add a payment method in the Payment method section
Enter your new payment information.
Confirm to save the new payment method.
Step 5: Change your subscription
To upgrade to a higher plan, you can make the change yourself from the Payments and Billing section, and it takes effect immediately:
if you have the Essential plan, you can upgrade to the Premium or Elite plan
if you have the Premium plan, you can upgrade to the Elite plan
To downgrade to a lower plan, the change cannot be made from your Danim dashboard. Contact our support team at [email protected]. The change will take effect at the end of your subscription period.
FAQ
1. Can I downgrade to a lower plan from my Danim dashboard?
No, you cannot downgrade to a lower plan from your Danim dashboard. Contact support so that we can help you. The change will take effect at the end of your subscription period.
2. Where can I find the exact amount of my subscription?
The updated price of your subscription is shown in the Payments and Billing section, in the part dedicated to your subscription information.
3. How do I know when my subscription will be renewed?
The renewal date of your annual subscription is shown in the Payments and Billing section. On that date, your subscription is renewed, unless a cancellation request has been made beforehand.
Best practices 🎓
To manage your subscription with peace of mind, we recommend that you:
Regularly check your key dates: next invoice, renewal, end of annual subscription.
Update your payment method whenever necessary: new credit card, change of IBAN, and so on.
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